Reservation information

You have made a reservation at Van der Valk Hotel Mons Congres & Spa. Here you will find information applicable to your reservation. Do you have any questions? If so, please feel free to contact us at: +32 65 39 02 07 or via info@hotelmons.eu.

Check-in

We request that you and/or your guest(s) present valid identification at check-in. At check-in, all hotel guests must be 18 years of age or older. Children under 18 years of age must stay overnight under parental supervision.

Guarantee

We hold the reservation guaranteed until 18:00 on the day of arrival. Should you arrive later than 18:00, please contact the hotel reception.

Food & Drinks

The restaurant Quai 5 is open daily from 12:00 to 22:00, offering international cuisine and seasonal dishes. For drinks or a relaxed evening, visit our stylish bar Monty’s. Book here.

Parking

As a hotel guest, you can park for free at the hotel. Charging stations for your electric car are also available.